9780134678825 pdf download

Quotes from on-the-job communicators are included in each chapter. Coverage of digital communication throughout the book includes topics such as ethics in digital communication, plagiarism and the internet, collaborative writing spaces, digital writing technologies, subject directories and search engines, using Facebook and Twitter, evaluating online sources, storyboarding web pages, digital design and using templates, online instructions, online help, email, PDF attachments, e-portfolios presentation software, video conferencing, internal and external blogs and wikis, web pages, and writing for social media.

Plentiful model documents and applications to the workplace throughou t All descriptions of and instructions for creating technical documents are accompanied by clear, annotated model documents. Sample documents throughout the text provide updated models of effective technical documents, such as questionnaire cover emails, summaries, visuals, technical descriptions, brochures, web-based and wordless instructions, online help screens, progress reports, blog pages, web pages, and social media sites.

Focus on applications beyond the classroom clearly ties class topics to the workplace. Highly praised pedagogical features Pedagogical features, including chapter opening Learning Objectives, summary Guidelines boxes, real-world Consider This boxes, Case studies, annotated figures, summary marginal notes, and end of chapter Checklists and Projects provide ample opportunities to learn and reinforce chapter topics.

Learning objectives are now correlated with the main headings of each chapter and help students track their understanding of key chapter topics as they work through each chapter. Usability coverage reflects current approaches to the user experience UX , especially in relation to instructional documents. Chapter on email and text messages includes updated coverage of email parts and formats, audience and purpose of the workplace email, email style and tone, determining if email is the best choice for the situation, and ethical and legal issues when using email.

Chapter on memos and letters has been combined to offer complete coverage of the basics and types of memos and letters. The chapter also speaks to the ever-increasing use of email as the primary avenue for workplace communication today and features updated information on memos and letters sent as PDF attachments. Chapter on the job search has been substantially revised with updated information on digital job search techniques, using templates to create resumes and application letters, sending and posting applications online, and creating an e-portfolio.

Chapter on blogs, wikis, and web pages has been combined to move the discussion of internal and external blogs and wikis out of the context of social media and into that of writing and designing for the web. Chapter on social media has been expanded with new information on social media ethics and policy and expanded coverage of workplaces uses of Yelp and other customary review sites.

New to This Edition. Chapter on email and text messages includes updated coverage of email parts and format, audience and purpose of workplace email, email style and tone, determining if email is the best choice for the situation, and ethical and legal issues when using email.

Introduction to Technical Communication 2. Meeting the Needs of Specific Audiences 3. Persuading Your Audience 4. Weighing the Ethical Issues 5. Teamwork and Global Considerations 6. Thinking Critically About the Research Process 8. Evaluating and Interpreting Information 9. Organizing for Readers Editing for a Professional Style and Tone Designing Visual information Designing Pages and Document IV. With PDF version of this textbook, not only save you money, you can also highlight, add text, underline add post-it notes, bookmarks to pages, instantly search for the major terms or chapter titles, etc.

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For courses in Technical Communication. Technical Communication, Fourteenth Edition builds upon the authority of the previous editions by clearly guiding students to write documents persuasively, effectively, and with an eye towards technological innovations and global communications.

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